Returns & Exchanges
At Ralphs Cigars, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are intact and the product is in its original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing